|Buyer||Real customer reviews|
9 Mar 2020 20:07
Excellent. Just as we expected.
5 Mar 2020 11:45
Arrived as agreed. Seller helpful, clarified questions about shipping when needed. It Took a while to get but came all OK.
13 Jan 2020 02:02
Good monitor. Checked. Works. This is the best on the market for such a price.
22 Dec 2019 22:44
top in quality and service, now christmas can come, I am perfect prepared to make excellent films
29 Nov 2019 12:08
Fine shipping time, product perfect arrived. Is in perfect condition
16 Nov 2019 08:16
First thing, I really appreciate the store communication and the professionalism. the shipping is very fast! I got the parcel after in 4 days (it's amazing for my country) Secondly About the monitor, this F5 is my first on camera monitor and I'm satisfied with. The quality build is correct, it's lightweight, the screen is bright and work on many sunlight situations, the menu is intuitive and there is very good features like the false color... only thing I don't appreciate is this rigid HDMI cable, when's put on a gimbal the cable cause some mouvement problems it's need to be creative and roll it on the bracket for solution, but ! but! this don't affect the quality of the monitor. I really recommend this feelworld F5 and I will go to buy another one as soon as possible or maybe the MA5. thanks to the seller
20 Nov 2018 13:44
Excellent product. One of the most amazing monitors out there! Really sharp and extremely lightweight with one of the most amazing design. I definitely recommend this product because is absolutely perfect. The store is great and we had a great communication, also the delivery was super fast. I'm 100% satisfied and i recommend this product to every filmmaker.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.