SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of techie geek (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techie-geek.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is perfect. The camera configuration is very simple.
genial
The store is super, sent immediately to Omsk reached 8 days all the whole, everything works. I advise the seller
Delivery 2 days to Moscow. Everything came whole, quality fork. The camera corresponds to the description. Tracking works horizontally, at a distance of 2 meters does not have time if the object moves at the speed of a pedestrian. Connected easily, in general, I like it from the box very much.
It's perfect. Delivery 5 days to the apartment. Works well. The sound is clear, the microphone is sensitive. Recommend. Took for 2200
best
Camera is very good quality, easy to fix and much easyer to connect...TOP
good item and good quality
good item i buy more
Quality is good.
Good quality camera. The quality of the picture is certainly not 4 K, but as a video, the nanny will quite go. If you put out the quality HD, sometimes it sticks out for a couple of seconds. The only negative is the complete set. The kit did not put the bracket (ring for fastening to the wall/ceiling). Opened the dispute and the store returned some money. Of course it is possible and not the seller's fault, did not report to the factory, but the seller is the seller, let it check before shipping. I advise, but check the package when unpacking.
Not an ideal camera, but high-quality. Delay and response to actions in the app is significant, but everything works. The power cord is 2 meters, well, of course, for the future just right, now I will put the socket next to a small one. Courier service did not let on the threshold and brought to the house, quarantine see) the store is well done, sent quickly, the day did not pass, did not give a chance to change your mind and cancel the purchase. Now I have a new toy)
working, so good
Very good quality, recommend. Fast shipping with Spain.
Camera is great. Came from Spain within a week (well packed). Installation, by proceeding according to insrukcją banalnie simple. All functions work. IN this ceniie (with kuponami wyszła me $126) really worth. Motion detection runs smoothly, picture amazingly good (HD), communication for pomoca camera also is OK (can observing talk to the other person/PET). So for home use camera as most is OK. After zaistalowaniu and her off lens retracts to center (what you see on the picture). Wonder over buying other.
Quick. Inexpensive. To say that the packing was damaged, means nothing to say, the box was crushed... Strange as the camera remained... But it works) version of Europe.
parfact
Everything seems good. Works properly.
All the rules, work check later
great
I don't have any support for SD card but overall its a good camera
Perfect store ! Really fast delivery
Brought three days!!! Surprised. Well Done!
All super
i love it thank you
Goods come :(
All good!
The Camera Is best for the price! Order is 5 pieces
Tesekkur ederim beautiful manf fast kargo 75tl gumruk vergisi odedim
Realy good and quality product!
all ok
Recommended
Todo OK
Camera like
Product like in detail Do work מצויינת line home camera
Great camera! Fast shipping!
Camera crazy. As all the products of שיאומי Came from China to Israel within 8 days really respect Working bomb,. And I very strongly recommend
Will be delivered in 2 days (Petersburg). Take a second chamber. The First working half-year, quality content. Recommend
Everything Is good, the camera will be delivered by courier for 4 days, all the whole set. Connect without problems, work fine.
almost помятая came. настроилась quickly. sensor works туговато drives. best place it on the ceiling. shooting quality is acceptable. your money worth it.
approx. московскую shipping area. g. подольск 3 weeks.
excellent, customized five minutes. cheap with сравнивал, and have a pair of such immediately visible differences. вобщем recommend! delivery заказывал from russia week!
delivery fast, помялась packaging, optional does not because protected. like camera, all. battery operated could even if... in charge wire camera black white what looks strange. deliveyt fas, damaged is the package, it is not because protected. i like the camera everything works. work on could it if the battery, be it would perfect. black wire at the charge and the camera is white, strange looks which. 1. package be should better used. 2. be should used camera black with charger and black wire.
Awesome Security Camera,I got delivery in india 22 days
camera xiaomi what more say) quality goods, excellent application (i personally english (language is worth firmware) but most all). not only settings understood with motion detection how to do so срабатывало clearly to, simple but it more time to dedicate this moment. charger in set white wire 2 white ceiling screws and чёпиками with fasteners, instruction (russian)
goods description and fully compliant with tight set rich порадовал appearance and functions application features quality also заняла setting minutes 15 smartphone-maximum. very useful! if need certain приобрету that such a pair of more pieces. to store thank you very much!
good item, good deal. camera was abîmé cons carton. camera works fine.