SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of techie geek (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of techie-geek.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The camera and quality is good. There are a few things that could be improved but it works very well.
Great product.
Super dashcam! Very good video quality! Good functionality! Fast shipping and delivery! Thank you, welcome again!
Perfect, this is my second unit
Everything was great. The camera is of very good quality. Two minor exceptions: a) Wire should be at least one meter longer for reverse cam and b) the screen of the camera is a bit small. But the above don't change the quality of the product that's why i give it 5 stars
Good product with fast shipping. The PC software link seems not too good. Check it please. And QR code is not too lucky for a PC software.
Cool item, good quality of video
Highly recommend great goods good somehow recordings and shipping from China to Polish 8 days
Very fast shipping. Installed, all works. Video has enough good quality - not all number plates possible recognize. Not tried yet at night.
excelent Working very good WLAN function is also working very good it is a very good camera I driving now one week with the camera.
Parcel received in 36 days in perfect condition. I have not tried yet because we are in a state of health emergency (coronavirus quarantine). Seller answers all questions.
Received without problems. If just a little late for the coronabicho theme, but that's not the store's fault. Looks good quality. I haven't tried it yet. I'll leave additional comment in a few days.
There is no built-in battery, be careful.
Good product image, unfortunately I haven't assembled it yet and I haven't been able to prove it either. Fast shipping and good deal from the supplier.
I like it
I did recieve the Item in a very fair amo unt of time to a friends Adress in Deutschland and hope it is O.K... Thx!
The camera is going great, I like the way it works and I recommend it.
Packing is good to Moscow 35 days I will check
Brought the courier, for this thank you very much to the store. delivery from Russia. In the settings did not understand yet. but everything works. minus one: there is no instruction on the Russian.
Bien reçu rapidement
Super fast delivery, all O. K
After using it for a while, make good images,
Order delivered for 7 days!
Top and fast
It came quickly, 14 at lunch ordered, 18 at lunch received. Packed well, the box is not mint, everything works, on the touch camera at 4, on the image quality later add
DVR came quickly, the product is satisfied
Super I I month and as narazie Department flawless though I use narazie only front camera. WiFi working without any problem and contact store VERY GOOD recommend it in 100%
ok
Excellent! It was worth the wait
Perfect communication with store. Perfect speed of delivery. I must recomend this seller . THX a lot
I'm very satisfied
All OK. Goods received after two days of order. Compliant with the description. Quality and fluidity recordings without reservations. Recommend.
The order was issued 22.01 very long processed (maybe because of the holiday) received 7.02 by Courier
it does what it says on the box. I have ordered it on Thursday and on Monday it was here. super fast delivery.(from Chech republic)
nice camera. Fast delivery.
very pleased
Delivery took one month to Chisinau. Well packed, all as in the description, has not yet used.
Good product. Only disappointment about the 64 GB micro SD card received in SDHC of unknown brand while I was expecting a Sandisk SDXC. Too bad for the price!...
I didn't mount Henuz, gorucez. The salesman answered all the messages I sent to him, and I'm comforting him. From China came to Turkey 5 days ago and the cargo was very fast.
Well done, thank you very much, I did not expect such a package. Very good adequate store. I got checked the package, everything is fine. When I talked to the store. I really liked their approach to customers. I recommend and will order from them. After installation I will still comment))
Everything is OK!
The registrar received, I did not find the settings in Russian, I will put an additional tip. I recommend the store. thank you
Used for 2 months. Everything o.k. It's work well. I like this product.
Best store!
Excellent quality. This was a reorder. Now mounted in two cars. Very satisfied.
Great service
It remains to be proved. The s590p is the one that comes with WiFi, GPS and ADAS. Fast shipping. I recommend it
The eye is adjustable (moving) in a limited space. You need to install as close to the middle of the window as possible.
Packed very well. The registrar corresponds to the description, the quality is excellent. Seller's Stone
About the store. I can't say anything bad. Only good. Very responsive. In Touch. Responds quickly. If I ask a question in the evening (they have a night there), then during the day already comes the answer. If he made a recommendation and I did not reply, the next day, he wondered whether his advice had helped me. The seller put on all indicators deserved five stars. Nice to deal with conscientious and decent people! I bought this device and a memory card to it on the sale on the Chinese bachelor day. The discount was a penny. It is a pity, but on this day not all products are made substantial discounts. On the terms of delivery laid down in the promised 45 days. Packed all on conscience. After the first video recording and viewing it on the computer through the card reader, there was a sense of satisfaction from what was seen and heard. It was unbearably pleasant to realize that the money was not spent in vain. In fact, everything exactly corresponded to the description.